Telefónica procura Local Service Manager para Lisboa

A Telefónica é uma empresa espanhola de telecomunicações. A operar globalmente, é uma das maiores empresas de telecomunicações fixas e móveis do mundo. No dia 15 de abril de 2012 as empresas Telefónica e Vivo uniram-se, formando apenas uma empresa no Brasil adotando apenas a marca Vivo.

A empresa está a recrutar um Local Service Manager para Lisboa com experiência em posições de apoio ao cliente, operações em telecomunicações, gestão de projectos.

Descrição da oferta

Previous experience

• He/she should have worked in similar positions (Customer Service, Operations) in Telecommunications companies and have a proven track record at successfully managing  complex customer projects, international customers and leading international organizations
• Existing knowledge and engagement with  Telefonica Corporate Operations teams is a plus

Competencies

• Excellent communication skills
• Leadership skills; Ability to lead in a high-growth, high-uncertainty international environments
• Initiative; Entrepreneurship skills with a can-do attitude and eager for achievement
• Customer oriented
• Self-motivation and pressure endurance
• Attitudes and motivations: Disrupt, Discover, Deliver

Technical  Knowledge

• Strong Knowledge of Project Management and Service Management best practices in TIC sector (PMP and ITIL certifications desired)
• Strong knowledge of TIC Products/services and telecommunication operational processes
• MNC TIC business knowledge. Fluent with customer/projects business cases
• Customer Management and Negotiation skills
• Fluent in English & Portuguese. Spanish is considered a plus.

Mais informações e candidaturas [AQUI] (utilize a sua conta do linkedin para se candidatar)