Ryanair está a recrutar para o seu Programa de Estágios

A Ryanair é uma companhia aérea de baixo custo irlandesa com base em Dublin, República da Irlanda.

No entanto, desenvolve a maioria das suas operações a partir do Reino Unido, nomeadamente a partir da sua principal base (hub), Aeroporto de Londres Stansted. É actualmente uma das maiores companhias aéreas da Europa no setor low cost.

Oferta – Graduate Trainee Programme (Em inglês)

On the Ryanair Graduate programme you will be given the opportunity to work within key functions across our business, including; Commercial, Sales and Marketing, Finance, Legal, Customer Service, HR, Ground Ops, Flight Ops and IT.

Areas you could be working in:

Commercial:

  • Reporting on traffic and market share, competitor analysis, market intelligence, preparing reports and presentations.
  • Airport negotiations, airport analysis, preparation of contracts.
  • Schedule analysis, route performance, pricing trends.

Finance:

  • Insurance, Fraud and reviewing our booking engine, Tax, Chargeback Team, Ancillary Revenue and management accounting.
  • Fuel purchase.
  • Aircraft acquisition and leasing.
  • Audit and Treasury

Public Relations:

  • Implementing Ryanair’s social media strategy across various channels and platforms
  • Creating content and executing campaigns
  • Reactive and real-time marketing

Brand Comms:

  • Assisting in advertising approvals – liaising with yield, legal, S&M & external agencies
  • Assisting/managing the adaptation of creative by market
  • Reviewing competitor activity by market and actioning any insights for our own strategies

Sales & Marketing:

  • Develop bespoke marketing plans for the markets in collaboration with the brand communication and digital teams
  • Working with Tourism Boards and Airports on Destination Marketing
  • Organise and conduct press conferences & events in the markets
  • Liaise with local media to maximise press coverage

Customer Service:

  • Processing customer service files
  • Processing refunds

Insight

  • Understand and report to the wider business on the daily visit, conversion and ancillary figures
  • Support market research function by designing, scripting and analysing surveys
  • Undertake deep-dives into customer and site behaviour to understand the impact of changes we make to products and site.

Digital Acquisition

  • Blog administration
  • Uploading content
  • SEO reporting
  • SEO research
  • Collating media plans

UX Research

  • Usability testing,
  • Competitor reviews,
  • Trend analysis,
  • Contextual research,
  • Conducting surveys and interviews

Legal

  • Legal and Regulatory affairs
  • Working with external lawyers
  • Working closely with the customer service legal team
  • Engaging with relevant authorities, ie EU, airports etc

HR

  • Disciplinary and Grievance investigations
  • Personnel Administration (contracts of employment, letters etc)
  • Management Reports
  • Payroll
  • Internal communications – including travel throughout Europe to meet staff

Inflight

  • Retail sales analysis
  • Inflight training
  • Crew planning

Mais informações e candidaturas [AQUI]


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