A Talkdesk é um centro de contato corporativo em nuvem que ajuda a IBM, Trivago e mais de 1.800 outras empresas a melhorar a satisfação do cliente e a produtividade do agente.
A Talkdesk capacita as empresas a melhorar continuamente a experiência do cliente. É fácil de configurar, usar e adaptar. Um “líder” no Quadrante Mágico de Contact Center como Serviço da Gartner, a empresa oferece inovação contínua, qualidade superior de chamadas e integração instantânea com as aplicações de negócios mais populares.
A empresa, criada por dois ex-alunos do curso de Engenharia de Telecomunicações e Informática do Instituto Superior Técnico (IST), Cristina Fonseca, de 25 anos e Tiago Paiva, de 26 anos, produz um sistema de software inovador que permite às empresas criar um “call center na Cloud” através da Internet em minutos.
A startup liderada por Tiago Paiva integra o ranking “Cloud 100”, da Forbes e está este ano no 17º lugar.
A empresa anunciou recentemente o fecho da série D de financiamento. Nesta ronda de financiamento, a tecnológica angariou 230 milhões de dólares e é agora avaliada em mais de 10 mil milhões de dólares.
Com uma avaliação de 10 mil milhões de dólares, a Talkdesk está entre as empresas privadas mais valiosas no setor de SaaS (Software as a Service).
Ofertas
- Agile Coach (CCaaS)
- Agile Coach (PaaS)
- Agile Coach (SRE)
- Android Software Engineer (UCaaS)
- Application Security Engineer
- Associate Product Manager – Contact Center as a Service
- Associate Product Manager – Data & AI
- Associate Product Manager – Industries
- Associate Product Manager – Industries (Financial Services)
- Associate Product Manager (UC Integrations)
- Backend Developer (PHP)
- Backend Software Engineer – AI
- Backend Software Engineer – Kotlin (UCaaS)
- Backend Software Engineer – Platform as a Service
- Backend Software Engineer – UC Platform (UCaaS)
- Backend Software Engineer – Workforce Engagement Management
- Billing Operation Analyst
- Business Transformation Senior Manager
- Commercial Sales Development Representative – French speaking
- Commercial Sales Development Representative – French speaking
- Commercial Sales Development Representative – Italian speaking
- Commercial Sales Development Representative – Italian speaking
- Compensation & Benefits Junior Analyst
- Corporate Counsel
- Data Engineer – AI
- Data Engineer – Contact Center as a Service
- Data Engineer – Platform as a Service
- Director of Product Management – Talkdesk CCaaS
- Engineering Director
- Engineering Manager
- Frontend Engineer – Industries
- Senior Product Manager – Contact Center as a Service
- Senior Product Manager – Industries
- Senior Project Manager
- Senior Solution Architect
- Senior Solutions Consultant
- Senior Voice Product Manager – Contact Center as a Service
- Site Reliability Engineer
- Software Engineer – Proactive Integrations
- Software Engineer – Technical Advisor – Workforce Engagement Management
- Software Engineer (Voice)
- Solution Architect – Proactive Integrations
- Solutions Architect
- Solutions Architect – Industries
- SRE – Developer Experience
- Strategic Customer Success Manager
- Systems Analyst
- Talent Acquisition Sourcer
- Talent Acquisition Specialist
- Technical Account Manager
- Technical Program Manager
- Technical Support Engineer
- User Interface Designer – Accessibility
- Vendor Risk Management Specialist
- Video Training Specialist
- Web Content Senior Specialist
- WebRTC / Media Architect – Workforce
- Entre outras
